Returns & Exchanges
At Dog is Human, we want you and your pup to be completely satisfied with your premium pet-inspired apparel and accessories. If your order isn't the perfect fit, we offer a 30-day return policy for all items in original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal to ensure trackable and secure transit.
- 3.Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the product is free of pet hair or debris.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed to your original payment method within 5-7 business days.